> For the complete documentation index, see [llms.txt](https://docs.totlelab.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.totlelab.com/totle-docs/sending-options/mail-merge.md).

# Mail Merge

{% hint style="danger" %}
When using MAPI accounts, "Macro Sending" features are restricted.
{% endhint %}

## Utilizing Mail Merge

This feature allows you to send the same email to multiple recipients individually, with each email personalized to include the recipient’s organization name, department, name, and job title information.

{% tabs %}
{% tab title="Updating Outlook Contact" %}

* Launch Outlook.
* Click the **address book** section located on the Outlook home menu.
* Click on the **"New Contact"** icon to update your contact information.

{% hint style="info" %}
Macro sending feature retrieves values from Outlook contact information. To ensure that the values inserted into the email are accurate, please update your contact list information in Outlook.
{% endhint %}

<figure><img src="/files/qMo601sRxZWtPxmpm26k" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="245.33333333333331">Outlook Contact Value</th><th>totle Macro Value</th></tr></thead><tbody><tr><td>Last (G)</td><td>m_lastname: Last name of the recipient</td></tr><tr><td>First (M)</td><td>m_firstname: First name of the recipient</td></tr><tr><td>Company</td><td>m_company: Company name of the recipient</td></tr><tr><td>Department</td><td>m_department: Department of the recipient</td></tr><tr><td>Job Title</td><td>m_jobtitle: Job title of the recipient</td></tr><tr><td>File As</td><td>m_name: Full name of the recipient</td></tr><tr><td>Email</td><td>m_email: Email address of the recipient</td></tr></tbody></table>
{% endtab %}

{% tab title="Sending Mail Using Mail Merge" %}

* Click on New Email.
* Click on the **"Mail Merge"** icon.

{% hint style="info" %}
Mail Merge feature can be used with Separate Sending feature. When you click on macro sending, separate sending feature is automatically activated.
{% endhint %}

* When mail merge and separate sending are activated, the **"Insert Macro"** menu **automatically appears on the right side of the macro sending icon.**
* Click on the **"Insert Macro" dropdown** menu, then **select the macro value** you want to insert into the email subject and body.
* After inserting the macro value, click on "Send" and **a macro sending confirmation popup** will appear.

{% hint style="warning" %}
Please note that **if there are values inserted as macros that are not saved in your contacts, the email will not be sent.**
{% endhint %}
{% endtab %}
{% endtabs %}